If you run an organization then you are quite aware of the importance of management skills. Proper management in an organization fosters productivity and work ethic in a workplace.
Success in management requires learning as fast as the world is changing- Warren Bennis
Managers are the glue that keeps an organization stick together.
The manager sets goals for the group and works deliberately to meet these goals.
It also happens that managers often fail to figure out why their peers underperform. Therefore, the smart move for managers is to figure out the necessary management skills to improve their chances of success. And take time to figure out the necessary management skills to improve their chances of success.
Here is the list of 5 management skills every manager should have
‘Empathy’ means the ability to understand and relate to others’ thoughts, emotions, and experience and has a vital significance in management. Its one of the fundamental skills for any managers across the globe and can’t be ignored.
Empathy lets you connect to your employees at a very core level.
It helps you being sensitive towards your employees work overload. Also helps you understand the needs, hopes, and aspirations of your employees. You become more willing to help an employee with personal problems compassionately.
This positively reflects in their job performance. Managers who are empathetic are better performers and appreciated for their thoughtful contribution.
The bottom line is that managers who display empathy have an upper hand than their peers who have difficulty expressing empathy.
This soft management skill is not and fixed trait and therefore can be learned and developed. Center for Creative Leadership, the global provider of leadership development in their white paper reveals that managers can hone empathy by-
- Being an active listener which would allow them to understand others concerns and problems.
- Taking into account the perspectives of the employees.
- Cultivating compassion and considering the impacts of the business decisions on employees, customers or clients.
This management skill is very important for any manager. Often managers have strong technical skill sets but due to lack of communication skill, they miss out on a lot.
Communicating in a workplace is different than what we do in general. You work with diverse teams and employees in an organization. To maintain an effective work relationship, good communication is crucial. The more open and verbal the communication is, the better it is. Good communicators always have an upper hand in management since they can create a link of expression effectively.
Like I said earlier, workplace communication is different than what we do in general. Here, it is the efficiency in explaining the goals or targets, product and services, action plan, assigning tasks, to give feedback and appreciation, and also handle any change in action and responsibilities.
Suppose you have a master plan or a strong idea which can help your business in leaps and bounds. Your inability to communicate can restrict the plan. Or you want to express your team about a new exciting prospect and you fall short of words to bring the same excitement in them. That’s when you can consider improving your communication skills.
Motivation keeps the managers at ease and energized. Motivated managers know how to keep team spirits high even at difficult tasks. Managers with good motivational skills also know how to handle conflicts and opinions with a very good diplomatic approach.
They know where to draw the line while giving feedback and pointing out shortcomings of the teams. They identify the weak links in a team and helps them realize it and motivate them to overcome it.
Other ways to keep employees is to reward them. This not only motivates them but also encourage them to work harder. Though rewarding is an important practice but for a few employees, recognition plays an equal role too. They get motivated when they are recognized for their skills and good work.
Management is nothing more than motivating other people- Lee Jacocca
4.Problem-solving and Decision-making Skill:
They say to be part of the solution rather than part of the problem. That is what problem-solving and decision-making skill helps you do. The job of problem-solving and decision making is very critical in the workplace. It is inevitable for any organization to not face challenges. Addressing those with the right attitude is the key. Managers with this management skill take any in hand problem responsibly.
Managers with problem-solving and decision-making skills know how to-
- Critically analyze the problems and find its root cause.
- Strategize a plan with proper brainstorming with the team members.
- Implement steps and measures for both minor and major problems in the workplace.
5. Encouraging a Healthy Work Relationship:
If you see the successful managers and leaders this is one aspect you find common in them. They value and encourage work relationship. They encourage work relationships with team members and respect each other’s perspectives.
A healthy work relationship between the employees is crucial for them to enjoy their work. If employees are not comfortable with each other then it becomes difficult for them to work towards the same goal.
The manager or the team leader plays an important role here to encourage work relationship. Many a time this soft skill is ignored which if executed with the proper understanding can create wonders for the organization’s internal health.
Following are the steps managers can take to encourage a healthy work relationship-
- Managers must ensure employees get a common forum to discuss and share ideas and everyone is given an equal opportunity.
- Encourage healthy work competition.
- Promote transparent communication.
- To be neutral and not be biased.
When managers hone their management skills they not only help the organization grow but also create a happy workplace for all.