Problem Solving Skills That Managers Need To Have
We cannot solve our problems with the same thinking we used when we created them. ― Albert Einstein.
Being a part of an organization has always been an overwhelming and exciting experience for the employees. During the job life-cycle, from the start of orientation to leaving a job learning new things and gaining skills has always been a part of it.
Well, learning is all good until and unless a situation arises that halts your learning process. Conditions like this are often referred to as the problems we face at work.
But how well do we cope up with the everyday problems that we often face? Some people are good at problem-solving. Others may think they are not. Most are somewhere in between.
If you are not sure about it, don’t worry; this article is about all the problem-solving skills you can get.
What defines a problem-solving skill?
Every problem is a gift. Without them, we wouldn’t grow. – Tony Robbins.
A problem can be defined as a situation that prevents us from achieving the goals we have set for ourselves. It can be anything from financial, personal to work-related. Problems can arise anywhere, and any activity that helps to end our problem results in problem-solving.
Our capacity to develop solutions to problems defines our ability to have good problem-solving skills. Problem-solving skills can be acquired through various training programs and learning throughout the job tenure. It is a practice that can make an individual more profound and proficient at their job.
Approaching the problems in the right way:
Problems are nothing but wake-up calls for creativity. – Gerhard Gschwandtner
Problem-solving needs the right strategies and an approach that is more effective in every possible way. Below are 4 points that will help you and your employees to take the right road to problem-solving
1. Understanding the problem:
To solve a problem, you need to understand what exactly gave rise to it. You need to get to its root and try to pick out the main trigger of the problem. You need to understand how it created a Domino effect that has impeded your organization’s work and culture.
Try to pinpoint the affected areas and come up with the necessary solutions.
2. Devising solutions:
After you have found out and dug deep into the root cause of your problem, you need to devise a plan on how to tackle it. To be successful, you need to curate a framework that is easy to understand for your team.
A framework consists of all the potential solutions to the problem that you and your employees face.
3. Evaluating solutions:
Once you come up with all the necessary solutions, it comes down to evaluating and selecting the best ones.
Brainstorming sessions are essential to decide what solutions the team needs. It will help the team meet great effectiveness. Such sessions also help the team leaders get a different perspective from different team members within the organization.
4. Implementing solutions:
The final step of problem-solving is all about implementing the solutions that you evaluated. But before implementing, try to scrutinize the solution well so that there are no loopholes left and create more problems after implementation.
Further, monitor the status of the solution that you have decided to push through. If it does not work well, try the other ones you have in hand and search for positive results.
The Problem-Solving Skills that you need to have:
A problem is a chance for you to do your best. – Duke Ellington
1. Being open-minded:
Possibilities might be high that the leading cause of the problem that you are facing is something else. So, you have to keep an open mind about accepting that the actual reason is different from the one you thought at first, which provides you with more options for answers and solutions.
Being open-minded also gives you good leverage in understanding a more wide range of problems. It also allows you to observe and notice the significant changes in an organization, eventually affecting the long run.
2. Right attitude:
Approaching the problems needs a strategy and the right attitude. If you do not have the right idea and knowledge about what has given rise to the situation, then you won’t be able to tackle it.
You must keep your attitude positive about accepting how the situation came into play and how you will implement the solutions.
Try not to panic when you try to solve a problem. Instead, try to calm yourself, organize a team meeting, and come up with clarifications about the situation. As a leader, when you have the right and confident attitude, you can only expect a positive response from your team, and you will be able to instill good morale.
3. Being analytical:
Good problem-solving abilities need excellent analytical skills. And to enhance your analytical skills, you need to be more patient and observant about everything going around in the organization.
With time and practice, the analytical skills can be sharpened so that you can tackle problems with much more authority and proper facts.
This skill set is beneficial for both employers and employees as it will widen your already acquired skills.
4. Asking the right questions:
Now, this is one thing you need to be good at to pinpoint the direct cause of the problem you are facing at work. And you can only get better at it with practice.
Try to indulge yourself in solving problems often and asking the right questions to help others in the team.
When you become more proficient in it with time, you are more likely to ask valid questions closer to the problem. And try not to focus more on the questions that are more driven towards the problem. Rather try to question the solutions so that the problem-solving process becomes manageable. Increasing productivity and boosting morale.
5. Get creative:
Creativity has no boundaries, and it is one of the essential skills that one can have. When you have that creative edge in your team, problem-solving becomes much easier as creative thinkers can find suitable ways out of the box.
Well, that can motivate you to get creative and come up with your new ideas. It might not be easy, but it is a gradual process. You have to become more open to ideas and benefit from the endless possibilities of being more creative.
Summing it Up:
Problems can become your Achilles heels in the path of progress. Be it in your everyday life or the work-life. It can hinder your growth if you do not have the necessary skills to tackle the problem well. But skills can be learned, and with time, you can hone those skills. It all comes down to the fact of how much you are invested and eager to learn continuously.
Persevere and become a problem solver so that you can put in place effective problem-solving abilities in your organization.