Problem Solving Skills That Managers Need To Have
We cannot solve our problems with the same thinking we used when we created them ― Albert Einstein
Being a part of an organisation has always been an overwhelming and exciting experience for the employees. Some people seek new challenges in their job while others try to play it safe. During the job life-cycle, from the start of orientation to leaving a job we always learn new things and gain skills. Skills that make us better at our job and make us more experienced through learning.
Well, learning is all good until and unless a situation arises that halts your learning process. Situations often referred to as the problems we face at work. If at one moment we taste success then at another instance we tend to get stuck in problems.
But how well do we cope up with the everyday problems that we often face? Some people are naturally good at problem-solving. Others may think they are not. Most are somewhere in between.
If you are not sure about it then don’t worry, this article is about all the problem-solving skills that you can acquire.
What defines a problem-solving skill?
A problem can be defined as a situation that prevents us from achieving the goals that we have set for ourselves. It can be anything from financial, personal to work-related. Problems can arise anywhere and any activity that helps to eliminate our problem is defined as problem-solving.
And our capacity to swiftly come up with solutions to the problems can be defined as our ability to have good problem-solving skills. Problem-solving skills can be acquired through various training programs and learning throughout the job tenure. It is basically a practice that can make an individual more profound and proficient at their job.
Every recruiter has this parameter set in their job description that they would love a good problem solver in their organisation. Hiring a skilled candidate with fine problem-solving skills gives you and your company a competitive edge when you face a very critical problem. Just try to keep in mind that while solving a problem it should be effective, less time consuming and should not impede the progress.
Approaching the problems in the right way:
Problem-solving needs the right strategies and an approach that is more effective in every possible way. Below are 4 points that will help you and your employees to take the right road to problem-solving
1. Understanding the problem:
To solve a problem you need to first understand what exactly the problem is. You need to get to the root of it and try to pick out the main trigger of the problem. And how that trigger has set a series of course of action that has impeded your organisations work and culture. Try to pinpoint the affected areas and come up with the necessary solutions.
2. Devising solutions:
After you have found out and dug deep into what has been the root cause of your problem, you need to devise out a plan on how to tackle it. For this step to be successful you need to curate a framework that is easy to understand for your team. A framework that consists of all the potential solutions to the problem that you and your employees are facing.
3. Evaluating solutions:
Once you come up with all the necessary solutions, it comes down to evaluating and selecting the best ones. Brain-storming sessions are essential to decide on what solutions the team needs to resort to and how to implement them so that maximum effectiveness can be attained. Such sessions also help the team leaders to get a different perspective from different people of the team within the organisation.
4. Implementing solutions:
The final step of problem-solving is all about implementing the solutions that you evaluated. But before implementing try to scrutinize the solution well so that there are no loopholes left and create more problems. After implementation is done monitor the status of the solution that you have decided to push through. If it does not work well then try the other ones that you have in hand and keep on searching for the positive results.
The Problem-Solving Skills that you need to have:
1. Being open-minded:
Possibilities might be high that the main cause of the problem that you are facing is something else. So, you have to keep an open mind about accepting the fact that the actual reason is different from the one you thought at first. Which provides you with more options to answers and solutions.
Being open-minded also gives you good leverage in understanding a more wide range of problems. It also allows you to observe and notice the significant changes that go around in an organisation which will eventually effect in the long run. This is a skill that needs to be furnished with time so that you connect and communicate for better engagement.
2. Right attitude:
Approaching the problems needs a strategy and the right attitude. If you do not have the correct idea and knowledge about what has given rise to the situation then you won’t be able to tackle it. It is quite vital that you keep your attitude positive about accepting the ways that the situation came into play and how you are going to implement the solutions.
Also, try not to panic when you try to solve a problem. Instead, try to calm yourself, organise a team meeting and come up with clarifications about the situation. As a leader, when you have the right and confident attitude then only you can expect a positive response from your team and you will be able to instil good morale.
3. Being analytical:
Good problem-solving abilities need great analytical skills. And to enhance your analytical skills you need to be more patient and observant about everything that is going around in the organisation. With time and practice, analytical skill can be sharpened so that you can tackle problems with much more authority and proper facts. This skill set is beneficial for both employers and employees as it will widen your already acquired skills.
4. Asking the right questions:
Now, this is one thing you really need to be good at so that you can pinpoint the direct cause of the problem you are facing at work. And you can only get better at it with practice. Try to indulge yourself in solving problems often and asking the right questions so that you can help others in the team.
When you become more proficient in it with time then you are more likely to ask valid questions that are much closer to the problem. And try not to focus more on the questions that are more driven towards the problem. Rather try to question the solutions so that the problem-solving process becomes easier. Hence, increasing productivity and boosting morale.
5. Get creative:
Creativity has no boundaries and it is one of the most important skills that one can have. When you have that creative edge in your team, problem-solving becomes much easier as creative thinkers can find suitable ways that are out of the box.
Well, that can be a motivation for you to get creative and come up with your new ideas. It might not be easy but it is a gradual process. You have to become more open to ideas and benefit from the endless possibilities of being more creative.
Summing it Up:
Problems can become your Achilles heels in the path of progress. Be it in your everyday life or your work-life. It can hinder your growth substantially if you do not have the necessary skills to tackle the problem well. But skills can be learned and with the time you can hone those skills. It all comes down to the fact that how much you are invested and eager to