7 Most Critical HR Skills and Competencies
The Human Resources Department is taking a shift. The HR managers now need effective HR skills and competencies to be an excellent contributor to the business. Traditional HR responsibilities include recruiting, hiring, retaining talents, compensation and benefits.
But with changing times and demand, HR professionals now also participate as the advocate of the organization, build employee relations, develop business strategies and, more importantly, to bring mediation between the employees and the employers.
But handling these diverse duties is not a cakewalk and requires effective skills and competencies for any HR professional to keep their A-game on.
Here Are The 7 Core HR Skills And Competencies Every HR Professional Must Have
1. Effective Communication
Hr professionals must have impeccable communication skills. When the job is to deal with people, it becomes paramount for any HR professional to have strong communication skills. They are constantly dealing with people over the phone or email, drafting company policies, and conducting interviews.
Therefore any HR professional must have excellent writing skills to avoid any miscommunication. They must actively listen to understand others’ perspectives and bring a more honest discussion between the staff and the managers.
Effective communication helps HR managers to handle employee grievances empathically and also manage any internal conflicts effectively.
Building relationships between the HR group and other departments is one of the critical components to bring business together. This helps in maximizing the potential of the organization and its success. Relationships in the workplace often need a great deal of care and communication. There are also some casual relationships (think of vendors and dealers who deliver goods to your workplace) that need your attention. Therefore, HR professionals must emphasize on building relationships among every department so that they can thrive together.
HR professionals must listen and respond to the concerns of the other department act as a glue to keep them stick together. Since a workplace has diverse individuals, and therefore, HR professionals must introduce inclusive policies, and everyone feels welcomed in the workplace.
3. Adaptability Skills
The world of business is changing every day. And you cannot get too comfortable but adapt yourself with the changing times. These will allow HR managers to rethink their current company policies and also curate new ones that are more relevant and effective. Since HR managers actively participate in decision-making and business strategies, they need to be able to forecast the need for changes.
For fostering a healthy work environment, HR Professionals must come up with new tactics to keep the employees engaged and actively invest themselves in finding ways to retain them.
4. Technological Skills
With the whole world going increasingly digital, HR managers need the ability to adapt to new technology. HR managers are expected to handle a variety of duties that includes-
Recruiting talented employees.
Managing onboarding and training for new hires.
Handling employee grievances.
Retaining good employees.
Technological skills give Hr professional an edge while managing the above duties and more.
For example; Social media tools help them posting job openings online and reach out to more potential candidates. And at the same Talent Acquisition Software (ATS) makes their jobs incredibly easier while recruiting and hiring. Therefore, it is very critical for HR professionals to have good digital skills.
5. Keep Learning
As they say, ‘ Learning is a never-ending process’. The same holds for any HR professionals. The work culture of today’s organizations demands better management, support, growth, and development. Deepening your knowledge in the Human Resource Management field and applying new Hr trends will always help you become the front runner. Therefore, successful HR managers lookout to develop and understand the benefits of new Hr research outcomes and connected to the current trends in the HR field.
6. Critical Thinking
Linder Elder, a prominent scholar, describes Critical thinking as “Self-guided, self-disciplined, thinking which attempts to reason at the highest level of quality in a fair-minded way.
Critical thinking is one of the most important attributes for anyone in HR. Whether you are hiring a new candidate, negotiating pay rises, or deciding how to deal with employee grievances, it is imperative to analyze the situation and make decisions critically.
Critical thinking helps bring a rational perspective and help HR professionals to deal with a difficult situation with ease. Either it is conflict resolution or addressing an issue with the employees, and critical thinking helps reconstruct or put forward views and ideas that work best for the work environment.
7. Interpersonal skills
Interpersonal skills are the soft skills that hold great value to HR professionals. These skills include active listening, verbal and non-verbal communication, social awareness, self-management, accountability, and so on. People with high interpersonal skills are intuitively good communicators and efficient managers. They show the right attitude and aptitude while communicating. Interpersonal skills allow one to communicate successfully with others at work and in the broader community. Some people are born with this kind of ability, but they can all be enhanced with practice. Expressing respect, settling conflicts, and hearing well are all interpersonal skills that are worth learning for any HR professional.
Are your HR skills up to the par? I hope the above listings give you the necessary insights on Hr skills and competencies and keep you ahead in the race.